Services

Unlimited Remote IT Support

Remote IT support offers numerous advantages for businesses and end-users alike. It enables rapid response times to technical issues, often allowing problems to be resolved within minutes rather than hours or days. This approach eliminates the need for on-site visits, reducing travel costs and downtime. In fact, 99% of what we do can be done remotely which is why we include it in our Managed IT services packages. This ensures that you get the fastest response without having to worry about what your bill is going to look like next month. Whatever you need, we get it done. See pricing for further details.

Network\PC\Server Monitoring

Computer and network monitoring is important because it allows you to proactively identify and address potential issues before they become serious problems. Monitoring your computers and network can help you to identify bottlenecks, hardware failures, and other issues that can affect the overall performance of your system. By identifying and addressing these issues early on, you can prevent them from causing more extensive damage or resulting in downtime that can impact productivity. Regular monitoring can also help you to identify areas where you can improve your system's performance and security. By analyzing the data collected through monitoring, you can make informed decisions about system upgrades, hardware replacements, and other improvements.

Network\PC\Server Maintenance

Regular maintenance is important to help keep your computer systems running smoothly and extend their lifespan. Over time, your computer systems can become cluttered with temporary files, outdated software, and other unnecessary items that can slow down their performance and affect overall functionality. Regular maintenance tasks such as disk cleanup, disk optimization, software updates, firmware updates etc. can help to keep your computer systems running smoothly and prevent potential issues from arising.

Email Filtering

75% of all cyber attacks start with an email. 92% of all malware is delivered through email, and phishing emails account for 90% of all data breaches. Our email filtering service can eliminate this huge risk most businesses are unaware of. If you would like to see how secure your organizations email is, just click here and follow the onscreen instructions.

Antivirus, Antimalware, Anti-ransomware

Antivirus, antimalware, anti-ransomware software is essential for protecting your business computers and data from malicious software, such as viruses, spyware, trojans, and other infections. These types of infections can cause a range of problems, from slowing down your computer to stealing sensitive information like banking account credentials or even causing permanent damage to your system. Antivirus, antimalware, anti-ransomware work by monitoring your systems for malicious software and removing or quarantining any threats that are found. Without antivirus and antimalware protection, your computer and data are vulnerable to cyber-attacks, which can result in financial loss, identity theft, and reputational damage.

Web Content and Malicious Sites Filtering

Web content filtering is crucial to help protect your business from a range of online threats, including malware, phishing, and other forms of cyber-attacks. Web content filtering works by blocking access to websites that are known to contain malicious content or that are associated with known cyber threats. It can also be used to restrict access to websites that are deemed inappropriate or non-productive, such as social media or online gaming sites.

Cybersecurity Awareness Training

Cybersecurity Awareness Training is important because it helps employees understand the risks and threats associated with cyber-attacks. By providing them with the knowledge and skills to identify potential cyber threats, organizations can significantly reduce the likelihood of falling victim to an attack.

Vulnerability Scanning

Vulnerability scanning is a critical component of any organization's cybersecurity strategy. Conducting regular vulnerability scans provides numerous advantages. It helps identify weaknesses in your IT infrastructure by detecting misconfigurations, missing patches, open ports, and exploitable services. This allows you to proactively address vulnerabilities before they can be leveraged by attackers.

Penetration Testing

Penetration testing is an excellent method for validating the security of your systems. Penetration testing is the process of testing a computer system, network, or Web application to find vulnerabilities that an attacker could exploit. Penetration testing is not a one-and-done activity. Instead, it is a process that organizations should undertake regularly.

Windows Login MFA

Implementing multi-factor authentication (MFA) for Windows logins provides substantial security advantages by requiring users to present an additional authentication credential beyond just a password when signing in. Windows Login MFA integrates a convenient verification factor through an authenticator app on your mobile device to enable quick and seamless identity confirmation.

Additional Services

Backups

We partner with Acronis, Axcient, Datto and Synology to custom tailor a backup solution that meets your needs and budget. We also monitor your backups daily to ensure they are completing successfully at no additional charge.

Work From Home Service

In recent years, work from home services have become increasingly popular. Our cost effective work from home service offers a secure, encrypted and multifactor protected solution that doesn't suffer from the slow, laggy issues that most VPN connections do. Our work from home service lets you work from anywhere in the world and doesn't get blocked by public WiFi which has been an ongoing issue for most VPN solutions.